HELP & FAQs
Help Section
We’re here to help:
We understand that wearing glasses and contacts comes with a little extra care and attention, and you’ll probably have questions along the way. Get in touch with us by phone, email or use our contact form on our website under Contact Us Page.
If you need quick and easy info, please see below FAQs section as it is a great place to start.
We are available Monday to Saturday, 9am-5pm (except Sunday or Bank Holidays)
Send us an email:
Fill out the form on the Contact Us Page or drop us an email at info@wjeyecare.com and we’ll get back to you within 24 hours. If it’s outside of opening hours, it might take a little longer.
Give us a call
If you’d prefer to chat over the phone, call us on 01322 432868.
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If you like to receive exciting news and offers from WJEyecare.com then please sign up to the subscription form on bottom section of the website (on any page).
FAQs Section
Eye tests are an important way of monitoring your general health and maintaining your vision. We recommend an eye test every two years (depending on the requirements). NHS patients and GOS 3 VOUCHERS are taken here.
An Optometrist is able to carry out a series of examinations and measurements to determine your optimal prescription and general health of your eyes. Should it prove necessary, further equipment may be used to assess your eye pressures, visual fields, colour vision status.
We keep a vast range of prescription lenses in stock, that can be fitted into a variety of frames. We also have an onsite lab. If, on the off chance, we don’t have your prescription in stock, we can usually have lenses delivered next day.
The advance in technology in contact lenses now allows several ways to correct your vision. Whether you have astigmatism or need both a distance and reading correction, we’ll find a lens to suit your needs.
We also keep a variety of lenses in stock so if you’ve run out, we might be able to help you straight away.